Support

Something not working, or a car that doesn't connect? Write to us and include your iPhone model, iOS version, your adapter and the car's model year.

bimmerlogsupport@gmail.com

Common questions

Which adapters work?

Bluetooth and Wi-Fi ELM327-compatible adapters, and ENET cables for F and G series. The adapter list in the app shows what is supported. Very cheap clones are often unreliable.

The app can't find my adapter

Plug the adapter in, switch the ignition on, and allow Bluetooth or local network access for BimmerLog in iOS Settings. Wi-Fi adapters must be joined in the Wi-Fi settings first.

How do I restore a purchase?

Open the paywall in the app and tap Restore. Subscriptions are managed in your Apple ID settings under Subscriptions.

Can I request a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.